"We loved the peacefulness of Nerea Tulum, especially out at the end of the pier."
Sally from New Zealand
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"Rooftop rooms are great."
Heather from United States
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Rooms & Suites
Nerea Tulum offers 22 air-conditioned rooms, each with a balcony, flat-screen TV, minibar, coffee machine, and private bathroom with a shower. Select rooms include a rooftop pool, ocean views, or direct pool access. Premium bedding and free international calls are standard. The Beachfront Rooftop Suite features a private pool with views of Tankah Bay.
Dining Options
Umbal Restaurant serves Mediterranean, seafood, and steakhouse cuisine with ocean views. Breakfast includes Mayan shakshuka and handcrafted omelets. Dinner options include slow-cooked barbacoa and octopus in wine sauce. Room service is available, and private dinners can be arranged on the pier.
Leisure & Activities
The hotel has a private beach, outdoor pool, and fitness center. Activities include snorkeling, paddleboarding, kayaking, and cycling. The Icalli Spa offers Mayan-inspired treatments like the Kukulkán Massage and chakra balancing. Nearby cenotes include Cenote Manatí and Cenote Dos Ojos, both within 15 minutes.
Location & Transport
Nerea Tulum is in Tankah Bay, 6.5 km from Tulum Archaeological Site and 7 km from Balam Art On Feathers. Cozumel International Airport is the nearest airport. The hotel provides free private parking and is near Cenote Abejas (5 km) and Parque De Cenotes Yax-Muul (3 km).
Services & Policies
Concierge services include tour bookings and currency exchange. Reservations are required for spa treatments, golf tee times, and private dinners. Check-in is at 3 PM, check-out at 12 PM. Non-refundable rates apply for no-shows. The hotel welcomes all guests but does not allow pets.
“Nerea Tulum distinguishes itself with a personalized approach, from attentive check-ins to fresh, abundant breakfasts, indicating a commitment to guest well-being. I noted the holistic wellness focus and secluded Tankah Bay location-ideal for travelers seeking tranquility away from busier areas. While some may find the beach upkeep inconsistent, the overall experience balances luxury with an intimate, nature-immersed setting.”
Grace WhitmanContent & Editorial Director at Familyhotels
Availability and pricing for your selected dates
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Golf course
Yoga class
Fishing
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Packed lunches
Special diet menus
Children
Board games
Children's menu
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
AM/FM alarm clock
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Dining Onsite
Nerea Tulum offers an exquisite dining experience at Umbal - Well-being Cuisine, where Mediterranean, seafood, and steakhouse delights come together in a warm and inviting atmosphere. With options for every dietary need, guests can enjoy a taste of local flavors and international cuisine throughout the day while soaking in a romantic setting.
Umbal - Well-being Cuisine
Mediterranean, Seafood, Steakhouse
Ambiance
Romantic and cozy, perfect for intimate dinners or leisurely breakfasts in a serene setting.
Key Offerings
À la carte breakfast featuring local and seasonal dishes, lunch and dinner menus with vegetarian, vegan, and gluten-free options, along with a delightful cocktail hour.
Reservation
Recommended.
Open daily from 07:00 to 22:30.
Nerea Tulum Location
Fracc. Tankah III Mza 3 Lote21, Tulum, 77760,
Explore Tulum
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Cenote Manati
9 minutes walking
Natural swimming hole ideal for relaxation and snorkeling, featuring crystalline waters and vibrant underwater life.
Cenote Tortugas
25-minute walk
Scenic cenote offering swimming and sunbathing in a lush, serene environment. Perfect for families and photo ops.
Bahias de Punta Soliman
30-minute walk
Beautiful area known for its calm waters, suitable for kayaking and paddleboarding, providing a tranquil ocean experience.
Tulum Archaeological Site
15-minute drive
Ancient Mayan ruins overlooking the Caribbean, notable for its stunning views and rich history; guided tours available.
Snorkeling at Cenotes
9 minutes walking
Exciting snorkeling experiences at nearby cenotes, with gear available for rent and access to stunning underwater views.
Yoga Retreats
10-minute drive
Peaceful yoga sessions offered at local studios, focusing on relaxation and mindfulness in a serene environment.
Kayaking
30-minute walk
Outdoor adventure at Bahias de Punta Soliman, featuring kayak rentals for exploring tranquil waters and scenic views.
Casa Jaguar
10-minute drive
Chic dining with a focus on local ingredients, featuring seafood and seasonal dishes, perfect for couples and special occasions.
Sale e Pepe
10-minute drive
Casual Italian eatery known for homemade pasta and wood-fired pizzas, welcoming families and offering vegan options.
El Camello Jr.
10-minute drive
Famed for its fresh seafood, this laid-back spot offers local specialties and a vibrant atmosphere; reservations recommended.
Batey Mojito & Guarapo Bar
15-minute drive
Lively bar with live music and a vibrant atmosphere, famous for delicious mojitos and friendly service, great for nightlife.
La Nave Pizzeria
10-minute drive
Cozy pizzeria with live music events and family-friendly dining, specializing in wood-fired pizzas and craft beers.
Tips on navigating the city
City Centre
Tulum 15 min · 6.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 82 min · 33.9 mi
Cozumel (CZM) 109 min · 44.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of US$25 per person per day.
Pets
Pets are not allowed.
Number of rooms:
22
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 310 verified reviews
8.4 /10
Great
80 %
Recommend
Cleanliness
9.0/10
Comfort
9.2/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
7.7/10
Staff
9.0/10
Value for money
7.8/10
Pros
Welcoming staff
Swim-up room
Breakfast quality
Ocean views
Free minibar
Cons
Seaweed problem
Out-of-the-way location
Expensive taxis
Guest reviews
based on 287 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Nerea Tulum
What are the check-in and check-out times at Nerea Tulum?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Nerea Tulum?
The property offers free private parking on-site.
What recreational activities does Nerea Tulum offer?
Guests can enjoy snorkeling, canoeing, cycling, and fishing in the surroundings.
What meal options are available at Nerea Tulum?
An à la carte breakfast is offered each morning, along with a restaurant serving Mexican, Seafood, and Steakhouse cuisine.
What amenities are included in the rooms at Nerea Tulum?
Rooms feature air conditioning, a flat-screen TV, a coffee machine, a minibar, a safety deposit box, and a private bathroom.
How far is Nerea Tulum from Tulum Archaeological Site?
The hotel is located 9 km from Tulum Archaeological Site.
What facilities are available for relaxation at Nerea Tulum?
Guests can use the hot tub, infinity pool, spa services, and access to a private beach area.
What type of hotel is Nerea Tulum?
It is a 4-star hotel with a focus on wellness and beachfront relaxation.
Is there a 24-hour front desk service at Nerea Tulum?
Yes, the hotel provides a 24-hour front desk and concierge service.
What is the closest airport to Nerea Tulum?
The nearest airport is Cozumel International Airport, located 49 km away.
What types of massages are offered at the spa in Nerea Tulum?
The spa offers a variety of treatments, including back massages, full body massages, and body scrubs.
How can guests contact Nerea Tulum for reservations?
Guests can contact the hotel directly for reservations via phone or email.
What activities can guests participate in while staying at Nerea Tulum?
On-site activities include yoga classes and water sports, with facilities for kayaking and surfing.