"We loved the peacefulness of Nerea Tulum, especially out at the end of the pier."
Sally from New Zealand
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"Rooftop rooms are great."
Heather from United States
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Rooms & Suites
Nerea Tulum offers 22 air-conditioned rooms, each with a balcony, flat-screen TV, minibar, coffee machine, and private bathroom with a shower. Select rooms include a rooftop pool, ocean views, or direct pool access. Premium bedding and free international calls are standard. The Beachfront Rooftop Suite features a private pool with views of Tankah Bay.
Dining Options
Umbal Restaurant serves Mediterranean, seafood, and steakhouse cuisine with ocean views. Breakfast includes Mayan shakshuka and handcrafted omelets. Dinner options include slow-cooked barbacoa and octopus in wine sauce. Room service is available, and private dinners can be arranged on the pier.
Leisure & Activities
The hotel has a private beach, outdoor pool, and fitness center. Activities include snorkeling, paddleboarding, kayaking, and cycling. The Icalli Spa offers Mayan-inspired treatments like the Kukulkán Massage and chakra balancing. Nearby cenotes include Cenote Manatí and Cenote Dos Ojos, both within 15 minutes.
Location & Transport
Nerea Tulum is in Tankah Bay, 6.5 km from Tulum Archaeological Site and 7 km from Balam Art On Feathers. Cozumel International Airport is the nearest airport. The hotel provides free private parking and is near Cenote Abejas (5 km) and Parque De Cenotes Yax-Muul (3 km).
Services & Policies
Concierge services include tour bookings and currency exchange. Reservations are required for spa treatments, golf tee times, and private dinners. Check-in is at 3 PM, check-out at 12 PM. Non-refundable rates apply for no-shows. The hotel welcomes all guests but does not allow pets.
“Nerea Tulum distinguishes itself with a personalized approach, from attentive check-ins to fresh, abundant breakfasts, indicating a commitment to guest well-being. I noted the holistic wellness focus and secluded Tankah Bay location-ideal for travelers seeking tranquility away from busier areas. While some may find the beach upkeep inconsistent, the overall experience balances luxury with an intimate, nature-immersed setting.”
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Swim Out King
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
Partial Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
Pool View King Room
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
Beachfront Lower King
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Golf course
Yoga class
Fishing
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Packed lunches
Special diet menus
Children
Board games
Children's menu
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
AM/FM alarm clock
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Dining Onsite
Nerea Tulum offers an exquisite dining experience at Umbal - Well-being Cuisine, where Mediterranean, seafood, and steakhouse delights come together in a warm and inviting atmosphere. With options for every dietary need, guests can enjoy a taste of local flavors and international cuisine throughout the day while soaking in a romantic setting.
Umbal - Well-being Cuisine
Mediterranean, Seafood, Steakhouse
Ambiance
Romantic and cozy, perfect for intimate dinners or leisurely breakfasts in a serene setting.
Key Offerings
À la carte breakfast featuring local and seasonal dishes, lunch and dinner menus with vegetarian, vegan, and gluten-free options, along with a delightful cocktail hour.